Colour theme

Problem A13

I manually chase clients for unpaid invoices.

Last updated Prices and terms last checked

What you are doing now

You send an invoice, then have to remember when it's due. When it goes overdue, you check your records, draft a follow-up email or message, and send it yourself — hoping you didn't forget one, and hoping it doesn't read as awkward as it feels to write.

How often: Per invoice, continuously — this scales directly with how many clients you bill.

What you want instead

Reminders go out automatically as a due date approaches and after it passes, on a schedule you set once, without you having to track or write each one.

The free option first

A recurring calendar reminder to check your own invoice list works below a handful of clients. Zoho Books' free plan is aimed at solopreneurs and micro businesses, though we could not confirm from its own documentation whether automated reminders are included on that free tier specifically — check before assuming.

Who should not do this

Anyone billing only one or two clients who can genuinely keep the due dates in their head. Below that volume, an automated reminder sequence is solving a problem that doesn't cost you real time yet.

Before you build anything for this, the Automation Decision Sheet works out whether it is worth automating at all. It is free, needs no email address, and often concludes that it is not.

Tools relevant to this

We have not built and run a workflow for this one yet. Below is the tool this problem relates to, reviewed from its own documentation rather than from hands-on testing — the tool page says exactly which.

See the full comparison: Manual invoice chasing vs. Zoho Books' automated reminders →